Shipping policy
Shipping Policy
Shipping Overview
At YESWOOD, we are committed to delivering your furniture safely and efficiently. Because many of our products are large and carefully packaged, we use professional furniture delivery services to ensure your order arrives in excellent condition.
We currently ship to eligible locations within the contiguous United States.
Order Processing
Order processing times vary depending on the size and type of product purchased.
- Small and standard parcels are typically processed within 1–3 business days.
- Large furniture items shipped via freight truck typically require 3–5 business days for processing and dispatch.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Processing times may be extended during holidays, promotional events, or periods of high order volume.
Large Furniture Delivery
Many YESWOOD furniture products are oversized and require shipment through professional freight carriers or truck delivery services.
For truck-delivered items:
- Orders are generally shipped within 3–5 business days after payment confirmation.
- The freight carrier will contact you by phone before delivery to schedule or confirm a delivery appointment.
- Please ensure that the phone number provided during checkout is accurate and accessible.
- Failure to respond to carrier communications may result in delivery delays or additional delivery fees.
To ensure a smooth delivery experience, please keep your phone available after receiving shipment notifications.
Multiple-Package Shipments
Some furniture products may be shipped in multiple boxes for safer transportation and handling.
As a result:
- Packages may arrive separately and on different dates.
- Each package may have its own tracking number.
- Receiving one package before another does not indicate that part of the order is missing.
If all packages have not arrived within a reasonable timeframe, please contact our customer support team for assistance.
Estimated Delivery Time
Estimated delivery times depend on the product, destination, and carrier schedule.
Typical delivery timeframes are:
| Shipping Stage | Estimated Time |
|---|---|
| Standard Order Processing | 1–3 Business Days |
| Freight Truck Order Processing | 3–5 Business Days |
| Transit Time | 5–15 Business Days |
Total delivery times may vary due to weather conditions, carrier schedules, holidays, or remote delivery locations.